Zero to Hero are committed to protecting your information. In this document you will find all the information on how we treat the data that we collect from customers, visitors to our website, or subscribes to our emails.
Visitors to our Website
Along with many other websites, we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. Neither us or Google make any attempt to find out the identities of those visiting our website. More information on how cookies are used on this website in section below.
Customers / Mailing list
If you purchase an item from us, register for our free guides, discounts or news letters etc. then we will need to collect personal information in the registration process. We do this so that we can send you the information that you have requested and to contact you if we need further information. During the registration process you can also select to sign up to receive additional marketing information from us. We don’t sell or rent your details to any other organisations and businesses.
In sending some of our emails we use a third party provider, MailChimp. Mailchimp gather statistics around email opening and clicks using industry standard technologies to help us monitor our emails. To understand more about MailChimp please see their privacy notice.
If you want to unsubscribe from our mailing list then you can do so by clicking the unsubscribe link at the bottom of our emails or by emailing us directly.
Links to Other Web Sites
Access to Your Personal Information
If you want to access the personal information that we have recorded please send us an email.
Changes to this Privacy Notice
Our privacy notice is regularly reviewed. We last updated this policy on 23 May 2018.
Policy on Cookies
Below is a list of the cookies used on our website
Cookies that are necessary – We use these cookies so that you can use the services that you have specifically asked for. These cookies are essential in order to enable you to use the website correctly, such as accessing secure areas of the Website.
Cookies for performance – We use these cookies that collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. We use this information to see how visitors use the website, for example, which pages visitors go to first. This information is only used to improve how the Website works.
Cookies to improve functionality – These cookies record the choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Cookies from third parties – Cookies from third parties may track the success of their application or customise the application for you. Due to the way cookies work we cannot access these cookies, nor can the third parties access the data in cookies used by us. For instance, if you choose to ‘share’ something through a social network you might be sent cookies from their website. We cannot control the setting of these cookies, please check their websites for more information.